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Terms And Condition
  •  Prima Art guarantee covers any defects in craftsmanship under normal use for one year from the date of purchase, excluding any damage caused by accident or improper care of the product. 
  • All purchases made for Personalised Photo Art cannot be returned or exchanged.
  • The Company offers Buy Back Policy on all sizes, at 75% of actual Retail Sale Invoice value or MRP whichever is lower. 
  • Personalized products shall be made only as per mentioned sizes. The sizes are for reference, actual may vary. 
  • The images for Personalization shall be submitted to the Company by courier or email for approval prior to Confirmation. 
  • The Personalization requires 7 working days upon confirmation; all deliveries should be planned accordingly. 
  • Full advance payment shall be made to the Company upon confirmation of orders. 
  • Company shall deliver all Personalized products to the Distributors/ Retailers within approximate two weeks upon Confirmation.
  • The Company shall not be responsible for any inordinate delay caused. 
  • The customer would authorize all Personalised images ordered and Company shall not be responsible for any copyright infringement upon production and processing of it.  
  • The Company is authorized to amend/ enhance/ decorate the submitted images. 
  • All respective artistic artwork used to support/ enhance/ decorate the images are proprietary of the Company and cannot be reproduced/ transmitted in any form or by any means without written permission.
  • Upon any misunderstanding / dispute, the decision undertaken by the Company shall be final and binding, subject to Mumbai jurisdiction. 
  • The Company reserves the right to change / amend the policy as and when required
  • The details of the products or product specifications (for instance weight, color, size, etc.) quoted with the product displays are only fairly approximate values.
  • Sizes are for references – actual may vary.
  • While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of product, weather at the time of differences in display output due to lighting and digital photography and color settings and capabilities of monitors.
  • A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the product received. We believe that all online buyers are aware that colors seen on a monitor will be slightly different as compared to the actual product or accessories ordered.
  • We wish to clarify and ascertain that every customer who orders any product from us is aware of this genuine problem.